We answer all frequent question in this section that relevant to Activ Gym about memberships, freezes, and classes we offer like pilates , yoga , Les Mills, and more.<\/p>\n
You can find different category section in here<\/p>\n
Unfortunately, your membership only give you access to the club you sign up to it .<\/p>\n
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Activ Gym offers a wide range of facilities, including state-of-the-art workout equipment, group fitness classes, personal training, and modern locker rooms.<\/p>\n
Specialty classes\u00a0 like Reformer Pilates are also available for an additional fee.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t
You can cancel & refund your membership if you apply for it within 48h from first payment date by sending email on info@activgyms.com<\/p>\n
Once it pass the 48h , you can’t cancel your membership, while you can cancel the next renewal.<\/p>\n
If the membership has been renewed, you can’t cancel it but you can cancel the next renewal<\/p>\n
To cancel\u00a0 \u00a0renewal please do the following steps:<\/p>\n
1- Login to your account into our website .<\/p>\n
2- Click on Subscriptions.<\/p>\n
3- Select the membership , then click confirm.<\/p>\n
4 – Make sure to cancel your membership 10 days<\/strong> before the expiry date .<\/p>\n Please note that your membership will remain active\u00a0 till the expiry date.<\/p>\n \n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t You can cancel your membership within 24h from 1st payment only.<\/p>\n To cancel your membership, please submit your request through email on : info@activgyms.com and our team will respond to your request.<\/p>\n Once they confirm the cancelation, we will proceed the refund to your account within 7 to 14 working days based on your payment methods.<\/p>\n If you purchase pre-sale membership, you can cancel it with in 24h from the opening date .<\/p>\n <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t Unfortunately, freezing is only available for future periods starting from the date of the request.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t We have freezing policy based on types of your membership<\/p>\n 1 Month Membership- 1 Week<\/p>\n 3-Month Membership- 3 Weeks<\/p>\n 6 Month Membership- 6 Weeks<\/p>\n 12-Month Membership- 12 Weeks<\/p>\n To Freeze your membership, you can do it through our App<\/p>\n Click on membership, freeze contract to proceed.<\/p>\n Please note that it freeze week by week so if you need to freeze more than 1, you need to repeat the process<\/p>\n <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t You first need to have active\u00a0 membership at Activ Gym then you can select any of packages to join the reformer classes<\/p>\n 1 Session 100 SR Please note, that you need to make sure during your active membership<\/p>\n You can purchase Pilates classes by visit us in the club or through our website & App. Just make sure you have active membership<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t To sign up for our Reformer Pilates classes, you must have an active membership at one of our clubs. Once you’re a member, you can select from the following packages:<\/p>\n Please note that registration for these classes is not possible without an active club membership.<\/p>\n You can register for a Reformer Pilates class either in person by visiting our team at the club, or online through your account on our app or website.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t At Activ Gym, we offer a variety of workout classes such as Yoga, Spin, HIIT, Strength Training, and Zumba. Pilates classes are also available for an additional fee.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t When you join, you will be charged for the first month along with a joining fee, which is subject to change.<\/p>\n The payment card details you provide at the time of joining will be used for automatic monthly payments to maintain your ongoing subscription. It is important to ensure there are sufficient funds in your account on the scheduled payment date to cover the monthly membership fee.<\/p>\n You can cancel your membership renewal through your account, but please note that this must be done at least 5 days before the expiration date.<\/p>\n If a payment fails, your membership will be canceled, and you will no longer have access to the gym.<\/p>\n To ensure a smooth experience at Activ Gym, please choose the correct payment card and make sure it is funded before the recurring payment date.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t You can access all services and facilities, including workout spaces and group classes, although Reformer Pilates classes and personal training sessions are available at an additional cost.<\/p>\n If you’re new, you’ll receive a complimentary induction session with our personal trainer to assist you in achieving your fitness goals.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t We offer 2 types of memberships :<\/p>\n 1- Recurring with no commitment\u00a0 available on monthly membership.<\/p>\n 2- Upfront payment with commitment available for 3 ,6 12 months.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\t\tWHAT IS THE CANCELATION & REFUND RULES\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\tFREEZING POLICY\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t
\n\t\t\t\tCAN I REQUEST FREEZE FOR PREVIOUS PERIOD ?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tWHAT IS YOUR FREEZING POLICY FOR ACTIV GYMS?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\tOUR CLASSES\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t
\n\t\t\t\tHOW CAN I JOIN REFORMER PILATES CLASSES?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n6 Sessions 450 SR
\n12 Sessions 750 SR
\n24 Sessions 1300 SR<\/p>\n\n\t\t\t\tWHAT IS THE COST OF REFORMER PILATES CLASS?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\n\t\t\t\tWHAT TYPE OF WORKOUT CLASSES YOU OFFER ?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\tMEMBERSHIP DETAILS\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t
\n\t\t\t\tHOW DOES MONTHLY MEMEBRSHIP WORKS ?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tWHAT IS INCLUDEDD IN MY MEMBERSHIP AT ACTIV GYMS?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tWHAT MEMBERSHIP OPTIONS ARE AVAILABLE ?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t